Process Intelligence

PROCESS INTELLIGENCE : Process visibility is more than business activity monitoring (BAM).
Process intelligence means collecting business events from all these sources, correlating them with each other and contextualizing them in an end-to-end process definition, aggregating them in performance metrics, and performing analytics.

To measure the performance, organizations typically use figures, such as revenues, profits, cash flow, etc., which are the result of the business processes executed. However, collecting key performance indicators (KPIs) on a data-driven basis without linking them to processes is of little benefit if the figures fail to match the defined objectives.

Process Intelligence delivers an unprecedented combination of corporate and process control at the strategic, tactical, and operational level.

With the aid of process-oriented technologies and procedure models, the Process Intelligence solution makes it possible to define process objectives and to measure, monitor, analyze, and optimize live business processes in real time.

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